Your privacy is very important to us. We intend to give you confidence in the privacy and security of the personal information that we obtain from you.
What information do we collect?
Your information is collected when you:
– Register on our site
– When you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or email address.
What do we use your information for?
-To personalise your experience (your information will help improve our response to your individual needs).
-To improve our website (with your important feedback, we can continually offer to strive for improvement in our website offerings).
-To improve customer service (your information helps us to effectively respond to your customer service requests and support needs).
-To process transactions. Your information (private or public) will not be sold, exchanged, transferred or given to any other company for any reasons whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
– To send periodic emails. Your provided email address is for processing and may be used to send you information and updates pertaining to your order, in addition to receive the occasional company newsletter, updates, related products, service information or discounts.
You can also unsubscribe from receiving future emails by following the detailed unsubscribe instructions at the bottom of each email.
-To administer a contest, promotion, survey or other site feature from our sister sites such as Ekomé, Bolga, Bashiri or African Drumming.
How do we protect your information?
A variety of security measures are implemented to maintain the safety of your personal information when you access your personal information.
All security on our Websites are treated seriously. Where applicable, we undertake security steps, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email us.
What are cookies?
Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
Cookies are used when people log in or make a comment.
Cookies eliminate the need to repeatedly enter the same information, enabling us to improve the content, reliability and functionality of our website. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie.
WordPress’s cookies do not track the user, they leave site-only info. Google AdSense DOES track between sites, so take off that and you’re okay.
Do we disclose any information to outside parties?
Your personal identifiable information will not be sold, traded or otherwise transfer to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing your, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or to protect our and others rights, property or safety. However, non personal identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Any disclosure of personal information will be strictly controlled and made in full in accordance with current Australian law.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent private policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online private policy only
This online private policy applies only to information collected through our website and not information collected offline.
Terms and conditions
Please visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.