*All free shipping promotions apply to standard shipping only

Free Shipping Promo for Website orders over $100

♪ Available for standard post to all locations in Australia except for rural (see the Australia post list of rural postcodes here).
♪ Excludes wholesalers and international shipping.
♪ Excludes phone and email orders.

Shipping

Australian Customers

Orders are dispatched via AusPost for most items, or our couriers (TeamGE, TNT & Northline) for over sized items. Orders are dispatched from our premises in Melbourne.
You can use Shopping Cart for shipping calculations. To view Australia post terms and conditions please visit the AusPost website.
Please note: As per AusPost regulations, special delivery instructions cannot be accepted.

Regular / Parcel Post: Estimated delivery time is 2+ business days.
Express Post: Estimated delivery time is 1+ business days.

International Customers

Yes – we ship worldwide!
For International shipping, you can contact us with the item details for Shipping costs.

Sea Mail
Low cost option intended for heavier items up to 20kg, when speed is not a priority.
Estimated delivery time: 2-3 month to zones 4, 6, 7 and 8

Airmail
Standard delivery service for items up to 20kg.
Estimated delivery time : 5-10 business day delivery to metropolitan areas of major cities.

Express Post International
Fast service for items up to 20kg.Estimated delivery time : 3-7 business day delivery to metropolitan areas of major cities.

  • All prices include GST.
  • Orders will be dispatched as soon as possible upon payment being received – typically the same/next day.
  • While all care is taken, any errors or omissions in product details are unintentional.

Same Day Dispatch

We pride ourselves on same day shipping for orders placed before 1:30pm. Please note some items will require extra preparation for dispatch and will not be shipped same day, these include all stringed instruments, Djembes excluding Indo series, Bata drums and all skins.

If you require an item urgently, we’d be more than happy to assist, please contact our team during business hours (03) 9525 3073.

Please see our Terms, Conditions and FAQ for further information.